Ella Purnell (Lucy) in “Fallout” (Prime Video image)
Prime Video Scuttles AI Recap Feature Following Inaccuracies
December 15, 2025
Prime Video has quietly suspended use of an AI-generated content recap feature after errors surfaced involving the pending season two release of the sci-fi drama “Fallout,” which bows Dec. 17.
Specifically, the software, launched in November, gives viewers a quick video recap of select Prime Video original programming, including “Tom Clancy’s Jack Ryan,” “Upload,” “Bosch” “The Rig” and “Fallout,” the latter starring Ella Purnell and Walton Goggins, among others.
But complaints soon surfaced on social media from viewers who alleged the recaps erroneously summarized scenes in the show, character relationships and other information.
“Video Recaps marks a groundbreaking application of generative AI for streaming,” Gérard Medioni, VP of technology at Prime Video, said in a statement in November announcing the feature. “This first-of-its-kind feature demonstrates Prime Video’s ongoing commitment to innovation and making the viewing experience more accessible and enjoyable for customers.”
Earlier this year, Prime Video ended AI-generated news headlines after receiving complaints from news sources, including BBC News.
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This speaks to a problem with AI about which its developers are well aware: its tendency to include in its results what the industry terms “hallucinations” — i.e., details that it invents out of whole cloth and aren’t based on any factual information. Examples of it can be found everywhere, from responses to questions on Google and other AI-based platforms to stories on Facebook posted by profit-seeking click-baiters.